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Understanding Digital Marketplaces: Their Role Across Industries and the Impact of AI on Customer Experience
In the rapidly evolving world of commerce, digital marketplaces have emerged as powerful platforms that enable the buying and selling of goods, services, and information between individuals, businesses, and governments. These platforms have transformed traditional business models, introducing new ways for consumers and enterprises to interact, engage, and transact. As industries like telecommunications, Information Technology…
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Holding Technology Vendors and Partners Accountable: A Guide for Government Agencies and the Public Sector
In today’s rapidly evolving technological landscape, government agencies and public sector organizations are increasingly relying on technology vendors and partners to deliver critical services, streamline operations, and enhance citizen experiences. However, with this reliance comes the need to ensure that these external partners are held accountable for their performance, costs, timelines, and outcomes. Failure to…
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The Rise of Machine Customers in Telecom: A Game-Changer for the Industry
Are telcos ready for machine customers The telecom industry has always been at the forefront of technological evolution, from the early days of wired communication to the rapid rise of 5G and beyond. In recent years, a new paradigm is emerging: machine customers. These are not humans, but devices and machines, leveraging the vast capabilities…
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Transforming Telcos into Techcos: The New Operating Model for the Digital Age
The telecommunications (telco) industry is undergoing a seismic shift, moving from its traditional role as a provider of connectivity services to becoming a technology-driven organization, or “techco.” This transition is more than a buzzword; it reflects the necessity for telcos to stay competitive in a digital-first economy by adopting a new operating model that leverages…
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From ‘Lift & Shift’ to ‘Land & Stand’ Pt. 2
Un-Strand your Workloads (Part 2) The role of Workload Replatforming and/or Refactoring in Strategic Migration Approach In last week’s post on the challenges and frustrations enterprises have encountered with early moves to cloud, we covered some of the factors that organizations have encountered in their workload migration efforts. (See Lift & Shift to Land & Strand https://www.linkedin.com/pulse/lift-shift-land-strand-robert-erickson-gvjyc/)…
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Embracing the Future: The Power of Multicloud Strategy
In today’s rapidly evolving technological landscape, businesses are increasingly looking for ways to enhance their agility, scalability, and resilience. One approach that’s gaining significant traction is the multicloud strategy—the practice of using services from multiple cloud providers, rather than relying on a single provider. This approach offers a range of benefits but also presents new…
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Ethical Use of AI
The Ethical Use of AI: Navigating the Future Responsibly Artificial Intelligence (AI) is no longer just a futuristic concept; it has become an integral part of our daily lives. From voice assistants like Siri and Alexa to recommendation algorithms on platforms like Netflix and Amazon, AI systems are everywhere. As AI continues to evolve, it…
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Navigating the Future: The Art of Balancing Data Centers and Public Cloud
In a world increasingly dominated by digital transformation, the “Cloud Collective Podcast” recently explored a topic of paramount importance to IT professionals and business leaders alike: the delicate balance between enterprise data centers and public cloud. In conversation with Robert Erickson, VP of Strategy and Growth at Kyndryl, he shed light on this crucial subject…
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Telcos – the OG Hyperscaler
The Evolution of the Communications Services Provider Transforming the Telecom Industry for the Digital Age The telecommunications industry, traditionally seen as a utility providing voice and data services, is undergoing a profound transformation. The shift from being a “Telco” (telecommunications company) to a “Techco” (technology company) represents not just an evolution in services but a…
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Lift & Shift or Land & Strand Pt.1
Part 1 – Lamenting early efforts to move workloads to the cloud. A “Lift and Shift” migration strategy involves moving applications and workloads to a new environment (usually the cloud) without making significant changes to the application’s architecture or code. While it can be quicker and less expensive than rearchitecting, it presents unique challenges and…
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